In 2018, Papa John’s pizza sales have been declining. Many consumers have been backing away from this pizza-based restaurant. However, the company has been taking necessary steps to help get the organization moving in a positive direction.
Steve Ritchie took up the leadership position of Papa John’s in January of 2018. Since that time, he has been implementing a plan to regain customer loyalty back into the organization. Ritchie is now connecting with customers through their employees and franchise owners. This approach is being used to help make the pizza chain more personal with consumers. This approach is working, and the Voices of Papa John’s campaign proves this to be true.
Papa John’s leadership positions have also been overhauled. The company added more vice presidents to newly created offices to strengthen the company’s overall operations. Steve Ritchie realizes that more work must be done to bring about a more positive perception for the organization. He is planning on restructuring the company.
The company’s sales have been slipping and many stores have lost revenue. Some of the franchises have lost as much as 10% of its quarterly take. As a whole, this has created problems for the multi-billion dollar chain. The stores continued success will rely on getting consumers back out to the shops to purchase more of its products.
Steve Ritchie Papa John’s is also very optimistic about 4th quarter sales and revenue. He knows that the company is moving in the right direction. A large part of this positive growth has to do with consumer sentiment. He also realizes that there has been support internally an externally within the organization. Even the robust cash flow within stores has been cited as a strong indicator for change. Steve Ritchie will continue using the company’s current efforts to make things better for the franchise, its employees and its valued customers.